Privacy Policy

 At Vivenza, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect
Personal Information: Name, email address, shipping/billing address, phone number, and payment information.

Device Information: IP address, browser type, time zone, and cookies.

Order Information: Products purchased, order date, and transaction history.

2. How We Use Your Information
To process and fulfill orders.

To communicate with you about your order or our products.

To improve our website and customer service.

For marketing (only if you opt in).

3. Sharing Your Information
We do not sell or rent your personal data. We may share …
[20:56, 17/04/2025] Scofiel Refund Policy 

We want you to love your purchase from Vivenza. If you're not satisfied, we're here to help.

1. Returns
You may return items within [X] days of delivery for a full refund.

Items must be unused and in original packaging.

Sale items, digital goods, and gift cards are non-refundable.

2. Refunds
Once we receive and inspect your return, we’ll notify you.

Approved refunds will be processed to your original payment method within [X] business days.

3. Exchanges
We replace defective or damaged items. Email us within [X] days of receiving the item.

4. Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Need help?
Email us at info@vivenza.com with your order number.